All domestic orders above $45.00 (after discounts) will trigger free shipping!

<span id="isPasted" style="color: rgb(56, 53, 53); font-family: Inter; font-size: 17.5px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.41px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">All domestic orders above $45.00 (after discounts) will trigger free shipping!

How do I qualify for domestic free shipping?

Orders must be placed by 12pm EST to start processing on the same day. Processing can typically take 1-2 business days. Domestic orders (US) typically arrive within 5-7 business days once fulfilled. Please note that orders placed during high-order ve

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; color: rgb(56, 53, 53); font-size: 17.5px; font-family: Gothic, sans-serif; line-height: 1.14; letter-spacing: 0.41px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Orders must be placed by 12pm EST to start processing on the same day. Processing can typically take 1-2 business days. Domestic orders (US) typically arrive within 5-7 business days once fulfilled. Please note that orders placed during high-order velocity periods may experience a delay in the overall processing times.&#xA0;<p style="box-sizing: border-box; margin-top: 20px; margin-bottom: 0px; color: rgb(56, 53, 53); font-size: 17.5px; font-family: Gothic, sans-serif; line-height: 1.14; letter-spacing: 0.41px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">about-face will do our best to make sure your order is delivered quickly and accurately, but carrier delays outside of our control are possible.&#xA0;<p style="box-sizing: border-box; margin-top: 20px; margin-bottom: 0px; color: rgb(56, 53, 53); font-size: 17.5px; font-family: Gothic, sans-serif; line-height: 1.14; letter-spacing: 0.41px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please keep in mind that weather delays may increase transit time. Our team works quickly and safely to get all orders out and we can&#x2019;t wait for you to receive your products!

When will my order ship out and arrive?

Oh no! Sometimes it takes 1-2 days to populate with our carriers. If it isn't working at all, reach out at help@aboutface.com and we will get it solved ASAP.

<span id="isPasted" style="color: rgb(56, 53, 53); font-family: Inter; font-size: 17.5px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.41px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Oh no! Sometimes it takes 1-2 days to populate with our carriers. If it isn&apos;t working at all, reach out at&#xA0;<a href="https://aboutface.com/pages/frequently-asked-questions" style="box-sizing: border-box; text-decoration: underline; background-color: rgb(255, 255, 255); display: inline-block; cursor: pointer; -webkit-tap-highlight-color: transparent; color: rgb(56, 53, 53); font-size: 17.5px; font-family: Gothic, sans-serif; text-transform: none; line-height: 1.14; letter-spacing: 0.41px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">help@aboutface.com</a><span style="color: rgb(56, 53, 53); font-family: Inter; font-size: 17.5px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.41px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;and we will get it solved ASAP.

My tracking isn’t working!

Email us at help@aboutface.com with your order # and correct address info. We're here to help!

<span id="isPasted" style="color: rgb(56, 53, 53); font-family: Inter; font-size: 17.5px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.41px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Email us at&#xA0;<a href="https://aboutface.com/pages/frequently-asked-questions" style="box-sizing: border-box; text-decoration: underline; background-color: rgb(255, 255, 255); display: inline-block; cursor: pointer; -webkit-tap-highlight-color: transparent; color: rgb(56, 53, 53); font-size: 17.5px; font-family: Gothic, sans-serif; text-transform: none; line-height: 1.14; letter-spacing: 0.41px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: left; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">help@aboutface.com</a><span style="color: rgb(56, 53, 53); font-family: Inter; font-size: 17.5px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.41px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;with your order # and correct address info. We&apos;re here to help!

My order has the wrong shipping address.

about-face currently only ships to the 50 US states & Canada. For our International Community, you can shop a select range of products at Beauty Bay, Shoppers Drug Mart & Selfridges. We are always working to grow our about-face community for the many

about-face currently only ships to the 50 US states &amp; Canada.For our International Community, you can shop a select range of products at <a href="https://www.beautybay.com/">Beauty Bay</a>, Shoppers Drug Mart &amp; Selfridges.We are always working to grow our about-face community for the many of you. If we don&#x2019;t reach you yet, let us know where you are! Slide in our DMs or tag us @aboutfacebeauty.

Where do you currently ship to?

For all general inquiries, please email help@aboutface.com.

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Shipping

How do I check my order status?

Can I cancel my order?

I made a mistake with my order, can you adjust it?

My order says delivered, but I can't find it.

My order is missing a product/I got the wrong product

Can I exchange my Performer for a different shade?

What are the Terms of the Gift With Purchase Promotion?

*What are the terms of your Welcome Offer?