For all general inquiries, please email help@aboutface.com.

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<span id="isPasted" style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In some cases, we are able to cancel orders if they have not been packed yet. Please contact&#xA0;<a href="mailto:help@aboutface.com" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">help@aboutface.com</a><span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;as soon as possible to see if your order is within the timeframe of cancellation.

In some cases, we are able to cancel orders if they have not been packed yet. Please contact help@aboutface.com as soon as possible to see if your order is within the timeframe of cancellation.

Can I cancel my order?

Orders

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I made a mistake with my order, can you adjust it?

My order says delivered, but I can't find it.

My order is missing a product/I got the wrong product

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What are the Terms of the Gift With Purchase Promotion?

*What are the terms of your Welcome Offer?

What is about-face’s return policy?

I need to return or exchange a product

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I think I received the wrong product(s).

Returns & Exchanges

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Are about-face products suitable for all skin types?

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Can I sell about-face products on my own site?

Will my product melt/dry/freeze/expire/etc.?

Product Questions

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Billing

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Gift Cards

What makes about-face different from other beauty brands?

When will we get new about-face products?!

I have a question I don’t see here...

Where is about-face headquartered?

About The Brand

Can I cancel my order?Updated a year ago